When can I expect to receive my order?

Our items are made to order by hand and can take up to 1-3 business days to assemble and ship. Orders shipped free of charge to anywhere in the world by DHL EXPRESS and cargo delivery time is maximum 1 week from product shipment. According to your location, it is possible to get earlier the purchased products.

When can I expect to receive my order?

Our items are made to order by hand and can take up to 1-3 business days to assemble and ship. Orders shipped free of charge to anywhere in the world by DHL EXPRESS and cargo delivery time is maximum 1 week from product shipment. According to your location, it is possible to get earlier the purchased products.

Which shipping carrier does GameWallArt use?

All orders ship via DHL EXPRESS.

How will packaging be?

Canvas shipped in a strong cardboard box. We deliver this product wrapped en stretched, ready to hang! Also, we send the product together with the hanging bracket to hang the wall easily. Unbox, hang and enjoy!.

Can I change the shipping address once the order has been placed?

If the order hasn’t shipped yet, we can still change the address for you. But changing order information may delay sending.

Do you ship internationally?

We can send orders to almost every part of the world, free of charge.

Does Free Shipping apply to all orders?

Yes, all our products are shipped free of charge to any part of the World

Will I get a tracking number?

Yes of course. You can find the cargo tracking number on the membership page. If you are not a member, the tracking number will be sent to you by e-mail.

I received my tracking details, but it doesn’t show any movement, what should I do?

If it has been more than two days since your order has shipped and movement is not reflected on the shipper’s website or it has been more than 48 hours since the last tracking update, please contact us at support@gamewallart.com for further assistance.

What should I do if the tracking website states my package was delivered, but I never received it?

We are so sorry for the trouble!

We always recommend checking around your property or with neighbours to ensure your package was not misplaced.  If after checking in you were unable to recover your packages, please contact us at support@gamewallart.com

Do you ship to P.O. Boxes?

We cannot ship to PO Boxes. The shipping address in your order will need to have a valid street address.

Can my product be installed at customs?

We ship worldwide without any exceptions. You will not have a problem with customs and border crossing. We will follow up on the product until it reaches you.